Contacting the AI Launch Zone team
How to reach us, what to include so we can help faster, and which questions belong with a tool's maker instead.
The fastest way to reach the AI Launch Zone team is the contact page. Here is how to get a quick, useful answer, and when to contact someone else instead.
What we can help with
- Problems with your account, signing in or confirming your email address.
- Questions about submitting a tool, a submission waiting for review, or a listing that needs a correction.
- Verifying ownership by manual review, or a dispute about who runs a product.
- Questions about the Verified Vendor, Featured and Spotlight plans, and billing for them.
- Reports of spam, fake reviews, vote manipulation, impersonation or anything unsafe.
- Questions about our affiliate disclosure or a specific link.
- Privacy requests and legal notices.
What to include
- A link to the page, listing, review or post you are writing about.
- What you expected and what happened, with any error message.
- Your device and browser, if something on the site is not working.
- For ownership questions, the product's website and your role on the team.
Never send us your password, card numbers or API keys. We will never ask for them.
Questions for a tool's maker
AI Launch Zone is not the seller of the tools listed here. Contact the tool's maker directly about:
- Their pricing, subscriptions, billing and refunds.
- Canceling a paid plan or a free trial.
- How they store and use your data, or a request to delete it.
- Bugs, outages and support for their product.
If a maker does not respond, you can describe your experience in an honest review on the tool's page. Keep it factual and leave out personal details.
Other places to get help
- Browse the help guides.
- Ask the community in Help & Questions.
- Suggest a feature or report a bug in Product Feedback.
Reporting a problem with content
If you see content that breaks the community guidelines, report it on the page or contact us with a link and a short note about what is wrong. A specific note helps us act faster.
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